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Tuesday, 11 June 2013

GCE BUSINESS STUDIES UNIT 4:SUPERDRY SUMMARY, QUESTIONS & ANSWERS

SUPERGROUP-SUPEDRY CASE ANALYSIS
A

Business  Overview
SuperGroup is the company which owns the SuperDry business – a UK manufacturer of American and Japanese-inspired clothing catering primarily to the 15-25 age groups, although the brand has become increasingly appealing to a much broader group. Superdry targets the young fashion market with affordable, premium quality clothing and accessories for both men and women in the 15 to 25 age bracket,

After beginning life on a market stall in 1985, the SuperDry label has expanded rapidly. The group now has more than 200 stores across 40 countries worldwide as well as a thriving online business, with revenues totalling £313 million in the most recent financial year. The group went public with a share issue in 2010 and in February 2011 saw further expansion with the acquisition of its distribution partner CNC Collections BVBA. 

Today, via its owned stores and websites and via its network of franchises, licenses and concessions, Superdry is sold in over 100 countries worldwide.
Recently SuperGroup  paid £0.5m in shares to Chris Griffin, the owner of eBay business outlet,888 Clothing, to terminate an agreement under which 888 can sell garments bearing the Superdry brand that are considered by SuperGroup to be seconds. This comes after lossws arising from the knock down prices at the eBay
SuperGroup said it would be taking the online outlet in-house, and announced that Griffin would be head of E-commerce at the firm. Griffin has entered into lock-in arrangements with the company in respect of the shares he will receive from SuperGroup.
“Chris Griffin's appointment represents a huge step for us as we move towards creating a dynamic, fully integrated e-commerce capability,” said Julian Dunkerton, chief executive of SuperGroup.

Superdry focuses on high quality fashionable products fusing vintage Americana and Japanese inspired graphics with a
British style. Superdry clothes are characterised by:

· Super soft hand feel cotton with authentic vintage washes;
· Premium fabric with vintage detailing;
· World leading hand-drawn graphics; and
· Tailored fits with diverse styling.
· The Group operates from owned stores in the UK and Europe and through franchised and licensed stores around the world.





Superdry’s presence around the world:

Groups Business Model
The Group’s business model is to establish a presence in a wide range of geographical territories through a combination of owned stores, franchises, concessions, licences and the internet. This model is flexed, based upon the profiles and risks of each territory and, over time, depending on the success of the Superdry brand, a blend of these channels to market could be adopted.
However, some channels may be in conflict. E.g. online sales may be cheaper thus driving away customers from agent retail stores thus more agents may not be willing to stock Superdry for fear of losses.
Superdry Strategy
Supergroup targets the youth fashion market with affordable, premium quality clothing and accessories for both men and women. Their focus has been on customers primarily in the 15 to 25 age bracket, but Superdry is
Increasingly appealing to a much broader group.

Over the coming years it intends to continue implementing its growth strategy focused on five key ares:
1.      Roll-out of standalone stores in the UK and Europe;
2.  Developing the online offer;
3.  Expanding the international business;
4.  Extending the product range; and
5.  Developing an infrastructure that delivers profitable
growth and operational efficiency.
1)      continuing the roll-out of standalone stores in the UK at a rate of approximately 20 per year;
2)      extending the product range from 1,000 pieces in Spring / Summer 2009 to over 2,000 in Autumn / Winter 2010 mainly through further developing underwear and womens wear;
3)      expanding the Wholesale Division both in the UK and internationally, with particular emphasis on franchise operations in the Far East, Middle East and South Africa;
4)      developing the online offering, particularly targeting overseas customers and launching a new website with multi-language and multi-currency options internationally; Recently SuperGroup  paid £0.5m in shares to Chris Griffin, the owner of eBay business outlet,888 Clothing, to terminate an agreement under which 888 can sell garments bearing the Superdry brand that are considered by SuperGroup to be seconds. This comes after losses arising from the knock down prices offered through  eBay
5)      Develop an infrastructure that delivers operational efficiency and a platform for growth.

Through these strategies, the Group aims to grow revenues and profits.

Product Portfolio: Classification by Markets
RETAIL DIVISION
The Retail Division comprises Cult and Superdry branded retail outlets in the UK and Republic of Ireland, as well as concessions and an internet sales channel. The Group is fortunate that it will add retail space at a time when the retail property market is flat.
The Board is taking full advantage of this opportunity and is able to find new prime sites while at the same time being able to access landlords’ incentives.


Wholesale division is that which servers the international market.
Evidence A:provides an introduction to the Supergroup

Key facts
Has always proved an indestructible superhero  high street fashion retailer- reasons
                             i.            this year it posted high sales up by 48%
                           ii.            profits up at £50.2M
                         iii.            its share price went up and a hot cake in the market during the year
                         iv.            The company founded by two well experienced managers James Holder and Julien Dunkerton who have been in this business for a number of years.
                           v.            The brand has consistently enjoyed a competitive advantage over their rivals since 2003.Evidenced by the number of store opened the year 2010 in the UK (18) and 44 franchises abroad in just a year.
                         vi.            Among its rivals, it is the label that enjoys a high free celebrity endorsement from sports and music celebrities, whose following is mostly youthful- their main target market.
                       vii.            Even though it is such a modern sartorial (tailoring) phenomenon, competitors seem not to have noticed this. (Superdry is a modern sartorial phenomenon. And yet it still flies under the radar).
Key issues for analysis
1.  celebrity  endorsements is a key influence to  Supergroup’s growth strategy
2.  the Supergroup rapid expansion is not sustainable 18 uk stores and 44 franchise
3.  Examine extent to which Superdry enjoys a competitive advantage in the fashion industry (hint:you may use the porter’s theory in your analysis where appropriate).
4.       




EVIDENCE B: MISSION STATEMENT
A mission statement is statement of purpose of being to any company. Its main aim is to communicate to its stakeholders what it is established to do. The mission statement provides the companies strategies, objectives and how to deal with the various stakeholder groups

Supergroup’s mission is to grow in the UK and internationally by serving the youth fashion industry with affordable premium quality clothing and accessories, designed inhouse and produced by  a limited number of suppliers with expertise in their product category
The core brand for superdy is the supedry brand, but the other minor brand –cult.
The group has three divisions: Retail, wholesale and online divisions

Issues for analysis
1.     What is the value of a mission statement to Supergroup.
2.     Analyse the strategy to outsource the production of Superdry to a limited supplier by Supergroup.

Evidence C: UK & Ireland Expansion Strategy
Retail expansion:
The group retail expansion strategy in the UK  market is by use of :
a)      standalone stores- own retail stores owned by Supergroup
b)     Concessions: securing Superdry licensed distribution partners in major retail stores locally e.g in the major fashion retail stores
From the evidence it is very clear that the group expands more through concessions locally than by putting up their own retail stores.
In 2008 there were 30 concession stores compared to 18 own retail stores, in 2009 there were 51 concessions against 25 own stores, in 2010 and 2011 there were more concessions than own stores.

This strategy is cheap as it doesn’t require a lot of cash to expand like it would be the case with own stores. The fixed costs that comes with own retail stores such as rent, will not be incurred and thus the Group can earn more sales and can even reduce their prices without making losses thus attracting more customers.

The standalone sizes and provided by the square footage is very minimal. In the year 2010 only 2.3% of the total store size represents stand alone store, the rest is concessional.

However, the success of this strategy in the long-term depends on the success of the brand, retailers may only sign concession agreements with popular brands to boost their revenues  so if their comes a better brand, then Super group may lose competitive advantage   and lose some of their distribution partners

Online division:
The online division is like their new baby division.
This division has had a 50% increase in their revenue from the year 2010 to 2011; recording a 4% in 2010 and 8% in 2011.
Objectives for this division:
·         The division to represent 20% of the total group’s revenues.
·         In the UK: To maximise revenue that supports UK retail roll-out without compromising brand equity.
·         Overseas:  
§  To launch local language/currency websites to build brand awareness and Complement franchise store roll-out abroad.
§  Participation from overseas websites increasing.

Key issues for analysis:
1.      Assess Supegroup’s international growth strategy
2.      Asses supergroup’s UK and Ireland growth strategy


EVIDENCE D & E: European Expansion
Superdry has presence in 70 countries across Europe, Asia, Australia and America.
The groups international expansion strategy is through:
1.      franchise and
2.      Own stores run by their new acquisition of franchise distribution partners. In this respect the group acquired CNC to spearhead it European expansion in Benelux and France. 
CNC and its subsidiaries Snow & Surf, CNC France and CNC Retail Netherlands was the leading global franchisee for the group currently managing 29 owned and sub-franchised store with more others on the way.
The main objective of this deal is to
§  Grow the profit margins by taking advantage of increased sales in Belgium, Netherlands, Luxemburg & France
§  Accelerate international franchise roll out
§  Make it possible to create own large format stores in key locations across Europe.
The CNC deal
§  CNC owner Luc Clement to join the group as head of European franchising
§  Clement to be to be paid partly cash and a share consideration in Supergroup
§  Senior managers (operating team) at CNC to play a key role in the new set-up.
Key issues for analysis
1.       To what extent is the acquisition of CNC a major step in European growth strategy
2.      With reference to Super group, assess the likely effects of taking over CNC on its growth.
EVIDENCE  F:Brand evolution
Brand evolution is the gradual development of the brand to better form. Branding has been at the heart of the group’s success. A failure in branding may lead to the end of the success of Superdry brand.
The company uses a mix of American Japanese graphics.
IN 2003 the T-shirt graphics were only 6 but in 20011 were over 400.
The product portfolio
The group has a range of products from development to mature products.

Core range(cash cows/stars)
These are the product that are currently on offer and are well established in the market. These are like the cash cows and the stars for Supergroup. These are:
§  T-shirts         
§  Polo
§  Hoodies
§  Outwear
Immediate opportunities
These are the product under development and are to be introduced in the market soon as problems children/question marks. These are:
§  Women’s wear
§  Denim
Category development(future opportunities)
These are the products that are considered profitable and the business may consider diversifying into this business though some may not in their core business. These are
§  Luggage
§  Fragrance
§  Underwear

Issues for analysis
1.    Examine the extent to which Brand evolution has contributed to the success of Superdry brand
2.  Assess how the  Boston Matrix may influence Supegroup’s  growth strategy
3.   Essess the possible areas for product development and how this may affect may affect the Supergroup’s corporate strategy

EVIDENCE G: Corporate Social Responsibility
The group main CSR focus is on
High standards of Integrity and honesty in carrying out its business.
To achieve this, the group expects the support of its key stakeholder’s vis-à-vis the managers, employees, suppliers and associate partners that help in the distribution of the brand.
 In view of this the group ensures it suppliers and manufacturers comply with the local and international legislation and adhere to the best practice in ethical trading.
Because of meeting the ethical standards the group has been accepted as a member of the SEDEX-Supplier Data Exchange; whose membership entails members who are committed to continuous improvement of their supply chains.
AREAS OF FOCUS FOR SEDEX:
§  Labour standards        suppliers to apply fair & ethical labour practices
§  Health and safety         enforce fundamental rights of employees (no forced labour, freedom of association
                                      Health & Safe working environment, no child labour, fair wages, reasonable working
                                      Hours, no discrimination and physical maltreatment)
§  Environment and
§  business integrity
The group plans to engage its suppliers in formal assessment and where necessary, improve operations to meet the minimum acceptable standards.
Note
·         That Supergroup has no power over the suppliers of its garments with regard to labour standard as it depends on the strength of labour laws in those countries. China for example is known for its sweat shops
·          That Super group has no power over suppliers of raw materials to its manufacturers and thus may not be in a position to insist on certain issues that affects its CSR.
____________________________________________________________________________________

Issue for analysis:
§  Discuss the group’s CRS policy  with regard to its corporate strategy
§  Analyse three stakeholder groups that may be affected by the CRS policy of Supergroup







Evidence H: Balance Sheet


LIQUIDITY RATIOS
2011
2010
a)      CURRENT/WORKING CAPITAL  RATIO


Current assets : current  liabilities



b)     ACID TEST/QUICK RATIO


          Current assets-stock: current liabilities


Generally Supergroup’s liquidity position is very strong. This is because the working capital ratio in the year 2011(2.81:1) and 2010 (2.79:1) exceeds the ideal of 2:1. Therefore, Supergroup will be able to pay its shorter obligations as and when they mature.

However this ratio, suggest that the company has tied so much cash in their stocks and other current assets which could be invested elsewhere in the short-term to generate more cash.
The fact that the company deals in the fashion industry that keeps changing from time to time, it would be advisable to reduce cash pumped into the stock or even move to a just in time system to reduce obsolescence of stocks. This is given the fact that they can comfortably pay of suppliers and other short term debts without relying on stocks as given by the quick ratio of 1.59:1 in 2011 and 1.91:1 in 2010; a ratio above the ideal of 1:1.
Issues for analysis:
§  Calculate and interpret two liquidity ratios for Supergroup
§  How might the liquidity position of super group influenced their ambitious expansion

EVIDENCE I: Austin Reed Store Deal
·         The Austin Reed is a fashion business that deals in women and men’s wear.having operated at the Regent Street’s Austin Reed-(its flagship store) for 100 years, have to vacate to make way for Superdry
·         The company paid £12M to take over the lease from Austin Reed, a 5% of their annual revenue for the year 2011.
·         This shows how well the group is in a strong market position to influence the landlords to offer it key stores previously owned by competitors-Read porter’s five forces.
·         Bubbery a key competitor of superdry brand is making a similar move by taking over Habitat and LK Bennet outlets on the same street to create global flagship store. Therefore,there is threat for subbvstitution and entry for rivals for the same market-porters five forces.
·          
Issues For Analysis
Assess the value of Austin Reed deal to Super group’s corporate strategy.


SUMMARY OF ISSUES FOR ANALYSIS

  

Evidence A
1.      celebrity  endorsements is a key influence to  Supergroup’s growth strategy
2.    the Supergroup rapid expansion is not sustainable 18 uk stores and 44 franchise
3.     Examine extent to which Superdry enjoys a competitive advantage in the fashion industry (hint:you may use the porter’s theory in your analysis where appropriate).

EVIDENCE B
4.    What is the value of a mission statement to Supergroup.
5.    Analyse the strategy to outsource the production of Superdry to a limited supplier by Supergroup.

EVIDENCE C
6.     Assess Supegroup’s international growth strategy
7.    Asses supergroup’s UK and Ireland growth strategy
EVIDENCE D & E
8.    To what extent is the acquisition of CNC a major step in European growth strategy
9.      With reference to Super group, assess the likely effects of taking over CNC on its growth.
EVIDENCE F
10.           Examine the extent to which Brand evolution has contributed to the success of Superdry brand
11.  Assess how the  Boston Matrix may influence Supegroup’s  growth strategy
12.            Essess the possible areas for product development and how this may affect may affect the Supergroup’s corporate strategy

EVIDENCE G
13. Discuss the group’s CRS policy  with regard to its corporate strategy
14.         Analyse three stakeholder groups that may be affected by the CRS policy of Supergroup


EVIDENCE H
15.Calculate and interpret two liquidity ratios for Supergroup
16. How might the liquidity position of super group influenced their ambitious expansion

EVIDENCE I
17.        Assess the value of Austin Reed deal to Super group’s corporate strategy.